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WBT - TNR: The Future Sales Model. The new Omnichannel Sales Process

COURSE CODE: (ITEM_66128)
0,75 h
Access: 365 Days
Web Based Training (WBT)
English
20€

The participant:

  • Gets a general understanding of who (MINI agent or BDC agent) is responsible for what and where along the new omnichannel sales journey.
  • Learn the roles of mini agent and BDC agent.
  • Learn how to interact with customers along the omnichannel journey to provide an overall understanding.
  • Each of the following chapters represent a process step of the new omnichannel sales process:
    • Inform, Configure & Select.
    • Test Drive.
    • Trade-In.
    • Offer Product.
    • Buy Product.
    • Wait for Delivery & Handover.
  • All partners within the TNR project and context.

Available trainings

Language
Prerequisites
Price
Language
English
Prerequisites
No
Price
20€