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WBT - DevOps Sourcing - Service Level Agreements

COURSE CODE: (ITEM_32017)
0,5 h
Access: 365 Days
Web Based Training (WBT)
Multiple Languages
20€

The participant:

  • Gets an overview of DevOps Service Level Agreements.
  • Learn which key performance indicators exist and how they are measured and reported.
  • Get an overview of the most important terms and find out which contract documents play an important role here.
  • Which contract documents and terminology is important?
  • Which service levels are there?
  • Why are KPIs important for contract management?
  • How is the quality of service provision reported?
  • Where can I get further information and support?
  • Partners who work with the DevOps sourcing contracts.

Available trainings

Language
Prerequisites
Price
Language
German
Prerequisites
No
Price
20€
Language
English
Prerequisites
No
Price
20€