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WBT - Handling of customer data

COURSE CODE: (BIS_01_91125)
0,7 h
Access: 365 Days
Web Based Training (WBT)
Multiple Languages
20€

The Participant:

  • Knows the importance of customer data for the BMW Group in the context of increasing digitalization.
  • Is aware that this comes with a greater responsibility to adequately protect customer data.
  • Knows the different types of customer data and understands that the more data is combined, the more sensitive it becomes and therefore the more it needs to be protected.
  • Can take necessary and prescribed protective measures.
  • Knows the correct behavior in the event of a customer data incident.
  • The value of customer data
  • Customer data types
  • Protection measures to be taken
  • Correct handling of incidents
  • All partners that have access to and/ or is actively generating BMW Customer Data. This also includes Joint Ventures and Customer Interaction Centers.
  • For an optimal presentation of the content, please use fullscreen mode.
  • Please note, that the certificate is valid 730 days after completing the training. You will be notified accordingly.

Available trainings

Language
Prerequisites
Price
Language
German
Prerequisites
No
Price
20€
Language
English
Prerequisites
No
Price
20€
Language
Spanish
Prerequisites
No
Price
20€
Language
French
Prerequisites
No
Price
20€
Language
Italian
Prerequisites
No
Price
20€
Language
Japanese
Prerequisites
No
Price
20€
Language
Korean
Prerequisites
No
Price
20€
Language
Dutch
Prerequisites
No
Price
20€
Language
Portuguese
Prerequisites
No
Price
20€
Language
Russian
Prerequisites
No
Price
20€
Language
Thai
Prerequisites
No
Price
20€
Language
Chinese
Prerequisites
No
Price
20€
Language
Serbian
Prerequisites
No
Price
20€
Language
Greek
Prerequisites
No
Price
20€
Language
Turkish
Prerequisites
No
Price
20€
Language
Hungarian
Prerequisites
No
Price
20€